At the Egyptair Hangzhou Office, we received excellent service. My two companions and I went to verify our travel details, and the personnel gave us a warm welcome. They gave us all the information we needed and helped us reschedule one of our tickets. The woman who assisted us was very polite and had a nice manner. The place seemed professional and well-maintained. The staff was easy to get in touch with and patient with all of our questions. We all appreciated the excellent level of service we received and felt very well taken care of.