Scoot Airlines HND Terminal provides passengers with a convenient and affordable travel experience by operating its flights out of Tokyo Haneda Airport's Terminal 3. This terminal, which has self-service kiosks, amiable multilingual support staff, and effective check-in counters, is intended for international low-cost carriers. Free high-speed Wi-Fi, accessible restrooms, nursing stations, and a prayer room are all available to travelers. Vending machines, convenience stores, and quick-service restaurants in both Japanese and Western styles are available for dining. Passengers can use paid lounges and shower rooms for extra comfort even if Scoot has its own lounge. Ground transportation is easy and quick thanks to Terminal 3's excellent connections to Tokyo via the Tokyo Monorail and Keikyu Line. All things considered, Scoot at Haneda guarantees travelers from abroad comfort, affordability, and convenience. 

The terminal offers a range of restroom and comfort facilities, including accessible multipurpose restrooms equipped with changing tables, ostomate sinks, and emergency buttons. Family restrooms with infant-changing stations and nursing areas abound, reflecting Canada's commitment to traveler comfort. Travelers in need of quiet space or spiritual rest can use the non-denominational prayer room. For medical needs, a clinic in the arrivals area provides basic emergency care. Scoot Airlines at HND Terminal passengers requiring mobility support can request wheelchairs and assistance during booking or upon arrival.

Terminal 4’s shopping and dining options are modest yet sufficient. A duty-free shop carries regional souvenirs, snacks, and Japanese novelty treats , while convenience stores and kiosks offer quick meals and refreshments. Vending machines are scattered throughout, providing beverages, snacks, and even onigiri—a favorite travel staple . Travelers can get a final taste of Japan here before boarding.

Airside, additional retail opportunities include boutiques offering electronics, stationery, and travel essentials. Basic lounges like the Priority Pass lounge provide showers and comfortable seating at a small fee, although no premium Scoot-branded lounge exists. Those seeking refreshment can use shower facilities linked to nearby terminals for a nominal fee , or pay for onsen access in the attached Haneda Airport Garden, offering hot baths and relaxation pods .

Connectivity makes Terminal 4 especially traveler-friendly. Direct access to the Tokyo Monorail and Keikyu Line from Terminal 4’s station allows quick access to central Tokyo—15 minutes to Hamamatsucho on the monorail or 20 minutes to Shinagawa on the Keikyu Line. For ground transportation, the terminal supports the Tokyo Limousine Bus to various city hotels and stations. Taxi stands and ride-share pick-up zones are clearly signposted, ensuring swift departures.

Luggage storage is available via coin lockers in departure and arrival halls , a boon for guests on their final day or early arrivals. Lost and found, cloakrooms, and porters add layers of convenience.

Scoot Airlines at HND Terminal customer service desk operates round the clock in Terminal 4, assisting with check-in, flight changes, delays, and refunds. The airline’s policy supports online check-in up to 48 hours before departure, aiding passengers in managing flights on the go .

The terminal also accommodates special needs. Scoot Airlines at HND Terminal offers unaccompanied minor services, priority boarding for families, and pet relief areas—both indoors and in designated outdoor spaces. Service dogs receive full support during transit and boarding.