LOT Polish Airlines JFK Terminal serves the New York–Warsaw route from JFK's Terminal 1. Depending on their preference, travelers can use self-service kiosks, smartphone check-in, or manned check-in counters. The departure area provides a range of dining options, including full-service restaurants and quick grabs like sushi and gourmet burgers, as well as plenty of shopping options, including Duty-Free Americas, following TSA/PreCheck processing. Star Alliance Gold members and business class travelers have access to the British Airways Lounge, which offers free drinks, Wi-Fi, and peaceful workspaces. Everyone is made comfortable with free Wi-Fi, power outlets, accessible amenities, and family-friendly areas including a kids' play area and nursing rooms. The JFK AirTrain, taxis, and ride-sharing all provide smooth ground transportation. Pet travel, special requests, and luggage services are all handled by LOT's committed crew. 

Passengers on LOT start their travel experience in Terminal 1's departure hall, where specific check-in counters become available three hours prior to stated departure and close 60 minutes before departure. LOT offers several methods of check-in: travelers can make use of manned counters for individual service, self-service machines by the counters for rapid printing of boarding passes and baggage tagging, or the LOT mobile app and website to check in online from 24 hours prior to the flight. The customer service representatives of the airline speak English and Polish and can assist in seat upgrades, special meal orders, handling unaccompanied minors, and pet travel bookings.

After checking in, passengers head towards the Transportation Security Administration (TSA) security checkpoint. LOT Business Class passengers and Star Alliance Gold status holders are entitled to use priority lines to make their process faster, but other passengers use regular lines. Under heavy evening departure waves, TSA wait times at Terminal 1 are usually 10 to 20 minutes, but priority access usually halves that. Beyond security, travelers proceed to the post-screening concourse, which is illuminated by plenty of natural light and easy-to-read directional signage leading passengers to their gates, stores, lounges, and ground transportation connections.

For the relaxed departure before boarding, LOT Business Class travelers and Star Alliance Gold members can use the Horizons T7 Lounge, which is just after security on the left, as well as the Alaska Lounge, both run by partner airlines and not LOT. The lounges provide comfortable seating, free drinks, hot and cold meals, high‑speed Wi‑Fi, power sockets, and business workspace. Though neither lounge has shower facilities, they offer a peaceful retreat from the crowded terminal and enable passengers to work or relax prior to boarding.

Eating and shopping venues in Terminal 1 appeal to a wide diversity of tastes and budgets. Full-service restaurants like Apartment 7B Deli & Restaurant and Brindle Room offer substantial American and international cuisine, while grab‑and‑go locations like Bento Sushi, True Burger, and Brooklyn Rebel provide speedy sandwiches, sushi, and gourmet burgers. Coffee lovers can indulge in their artisanal cups at Irving Farm Coffee Roasters, while Dunkin' Donuts and Starbucks are also conveniently accessible. Retail outlets consist of Duty‑Free Americas for perfume, cosmetics, spirits, and souvenirs, and several Hudson News locations selling books, snacks, and travel accessories. Tech On The Go sells electronics and headphones, and SIMS To Go kiosks enable international passengers to stay in touch. 

Connectivity and passenger comfort go beyond the terminal itself. polish lot jfk terminal connects Terminal 1 to all other airport terminals, the Long Island Rail Road at Jamaica Station, and the New York City subway system, providing an efficient, 24‑hour travel option. Multiple taxis, ride‑shares, hotel shuttles, and private car services are available from the arrivals curb, and short‑ and long‑term parking facilities are within a short walking distance. For passengers who require luggage to be stored, there are smart lockers in the arrival area,