Hello, When it comes to their baggage policy, the Air Asia Sales Office in Brunei provides valuable assistance. My travel partner found the staff's explanation of the weight and size restrictions for both cabin and checked baggage to be very helpful. There were also directions on how to buy extra luggage allowances at the office or online. The group provided advice on effective packing techniques and explained the rules on forbidden items. All in all, the service was effective and made sure that handling luggage needs was simple.