If you're planning to travel with Scandinavian Airlines from Denmark’s bustling capital, knowing what to expect at the Scandinavian Airlines CPH Terminal is essential. As the primary hub for Scandinavian Airlines CPH Terminal is designed for efficiency, comfort, and convenience. Whether you're flying within Europe or connecting to long-haul destinations, Scandinavian Airlines at CPH Terminal ensures a streamlined airport experience from check-in to takeoff. In this comprehensive guide, we’ll walk you through everything—from check-in procedures and baggage rules to customer support, lounges, and transportation—so you’re fully prepared before stepping into Terminal 3.

An Overview of Scandinavian Airlines at CPH Terminal

Copenhagen Airport (CPH) is the main hub for Scandinavian Airlines (SAS), offering flights to more than 100 global destinations. The airline operates exclusively from Terminal 3, one of the most modern and well-equipped terminals in Northern Europe. Travelers using the Scandinavian Airlines CPH Terminal can expect clean design, smooth passenger flows, multilingual staff, and technology-driven services tailored to both business and leisure flyers.Terminal 3 handles both Schengen and non-Schengen flights, making it an ideal transit point for European and international travelers.

Check-In and Boarding Process at Scandinavian Airlines CPH Terminal

Efficiency is a top priority at Scandinavian Airlines at CPH Terminal. Passengers can choose from several check-in options, all designed to reduce wait times and enhance flexibility.

1. Online & Mobile Check-In

Passengers can check in up to 30 hours before departure through the SAS website or the official SAS app. This method is fast, paperless, and ideal for travelers with only carry-on baggage.

2. Self-Service Kiosks

Dozens of self-service check-in kiosks are located across Terminal 3. These machines allow passengers to check in, print boarding passes, and generate luggage tags with ease.

3. Check-In Counters

For travelers needing personal assistance, traditional check-in desks are available. SAS has dedicated counters for SAS Go, SAS Plus, Business Class, and Star Alliance Gold members, ensuring efficient service based on fare class.Boarding gates are located within short walking distances from security, and priority boarding is available for eligible passengers.

Baggage Policy and Services

Understanding SAS’s baggage policy can help you avoid last-minute surprises. The Scandinavian Airlines CPH Terminal offers full baggage services including check-in, special handling, and lost & found assistance.

Cabin Baggage

• SAS Go (Economy): 1 carry-on bag (8 kg) + 1 personal item

• SAS Plus/Business: 2 carry-on bags (8 kg each) + 1 personal item

Checked Baggage

• SAS Go: No free checked baggage unless purchased

• SAS Plus: 1 or 2 checked bags (23 kg each, depending on route)

• SAS Business: 2 checked bags (32 kg each)

Oversized items, such as skis or musical instruments, can be handled at the special baggage drop. Lost or delayed baggage claims can be submitted at the service desk or via the SAS mobile app.

Security Screening and Passport Control

Terminal 3 at CPH is known for its fast and professional security processing. For most travelers, it takes around 15–30 minutes to get through security, though wait times can vary during peak hours.

Fast Track Option

Eligible passengers—such as Business Class flyers and Star Alliance Gold members—can use the Fast Track lanes, minimizing time in queues and providing a more relaxed pre-flight experience.Once through security, Schengen travelers can proceed directly to their gates, while non-Schengen passengers will pass through passport control using Gates or staffed checkpoints.

Flight Information and Real-Time Updates

The Scandinavian Airlines CPH Terminal offers real-time flight updates across multiple digital screens throughout the terminal. Additionally, SAS passengers are encouraged to:

• Enable app notifications

• Check updates on the CPH website

• Listen for overhead announcements

Flight information includes boarding times, gate changes, delays, and cancellation alerts, ensuring passengers stay well-informed throughout their journey.

Lounge Access at Scandinavian Airlines CPH Terminal

Frequent flyers and premium passengers can unwind before boarding in SAS’s world-class lounges at Copenhagen Airport.

1. SAS Lounge

Available for SAS Plus, Star Alliance Gold, and Euro Bonus members. The lounge offers:

• Complimentary snacks and drinks

• Free Wi-Fi and charging stations

• Business zones and reading material

• Comfortable seating with flight screens

2. SAS Gold Lounge

Exclusively for SAS Business, Euro Bonus Gold/Diamond, and Star Alliance Gold passengers. Additional features include:

• Premium buffet and bar

• Quiet areas for relaxation

• Shower facilities

• Less crowded ambiance

Both lounges are located near the main departure gates, making it easy to access your flight on time.

Dining and Retail at Terminal 3

Travelers at Scandinavian Airlines at CPH Terminal are spoiled for choice when it comes to food and shopping. Whether you need a quick bite or want to browse luxury goods, Terminal 3 has it all.

Dining Highlights:

• Lagkagehuset: Iconic Danish bakery with sandwiches and coffee

• Mikkeller Bar: Local craft beers and gastro-pub snacks

• Espresso House: Popular Scandinavian café chain

• O’Learys: American-style sports bar and casual dining

Shopping Highlights:

• Tax-Free Shop: Liquor, cosmetics, perfumes, and chocolates

• Fashion Stores: Hugo Boss, Victoria’s Secret, Marc O’ Polo

• LEGO Store: Perfect for last-minute gifts or souvenirs

• 7-Eleven: Great for travel snacks and essentials

Everything is located airside, so you can enjoy shopping and dining even after security.

Ground Transportation and Accessibility

Terminal 3 is a transportation hub itself, making it incredibly easy to reach or leave the Scandinavian Airlines CPH Terminal.

Metro and Train

• Metro Line M2: Connects the city center to the airport in just 13 minutes

• CPH Train Station: Located beneath Terminal 3 with connections to Sweden, other Danish cities, and regional destinations

Buses and Taxis

• Public buses and long-distance coaches pick up outside Terminal 3

• Taxis and ride-hailing services like Uber are available with clearly marked areas

Parking

• Short-term and long-term parking options are within walking distance

• Priority parking available for Business Class passengers

SAS Customer Support at Copenhagen Airport

The SAS service desks at Terminal 3 are staffed with trained, multilingual agents who offer support with:

• Booking issues and cancellations

• Lost or delayed baggage

• Upgrade and lounge access

• Assistance for passengers with reduced mobility

Additionally, the SAS mobile app provides 24/7 support features, including live chat, flight tracking, and mobile boarding passes.

Final Tips for a Smooth Experience

Here are a few expert tips to get the most out of your time at the Scandinavian Airlines CPH Terminal:

• Arrive early: 2 hours before European flights, 3 hours for intercontinental

• Use Fast Track if eligible to save time at security

• Download the SAS app for real-time updates

• Tag your bags clearly and double-check weight limits

• Explore the lounge if you're eligible—it’s worth it

Conclusion

The Scandinavian Airlines CPH Terminal offers everything a modern traveler could ask for—speedy check-in, generous baggage support, premium lounge options, diverse dining, and real-time flight tracking. With clean Scandinavian design and intuitive infrastructure, Scandinavian Airlines at CPH Terminal delivers a premium airport experience whether you're departing, arriving, or connecting. By planning ahead and using the services outlined above, your journey through Scandinavian Airlines CPH Terminal is sure to be efficient, comfortable, and hassle-free—exactly what you’d expect from Scandinavia’s lea