Chicago O’Hare International Airport (ORD) is one of the busiest and most prominent aviation hubs in the United States, and navigating it can often be an overwhelming experience. Recently, Breeze Airways, the relatively new low-cost carrier founded by JetBlue's David Neeleman, has started offering limited service from this massive airport. If you’re considering flying Breeze Airways from ORD, here’s an honest review based on real observations and user feedback about their terminal experience.

Terminal Location and Accessibility 

Breeze Airways ORD Terminal operates from Terminal 5 at Chicago O’Hare International Airport. Terminal 5 is primarily used for international flights but has expanded in recent years to include a few domestic low-cost carriers. This terminal underwent a major renovation recently, so the facilities are much more modern and passenger-friendly than in the past.

One of the first things to note about Terminal 5 is that it is separate from the other domestic terminals (1, 2, and 3), which can cause a bit of confusion, especially for those connecting from other airlines. Passengers need to account for extra time when navigating between terminals via the airport’s automated train system (ATS). Fortunately, the ATS has been improved and is back in full operation, making transfers smoother. However, if you are in a rush or have heavy luggage, the distance between terminals may feel inconvenient.

Check-In and Security Process

The check-in area for Breeze Airways is clean and efficiently organized. Since Breeze is a relatively new entrant at ORD, the airline does not have massive crowds yet, which makes for a much quicker check-in experience compared to legacy carriers. The Breeze self-check-in kiosks are functional and user-friendly, and there are staff members available to assist passengers who need help with checking bags or printing boarding passes.

Security at Terminal 5 can be hit or miss depending on the time of day. During off-peak hours, the process is fairly swift, but during the evening or when several international flights are scheduled, the wait can become longer. Breeze does not currently participate in TSA PreCheck at ORD, which is a minor drawback for frequent travelers who rely on expedited security clearance.

Terminal Amenities and Cleanliness

One of the most noticeable upgrades at Terminal 5 is its modern and sleek interior design. The terminal offers ample seating, high ceilings, natural lighting, and cleaner restrooms than what you might expect from an older terminal. Compared to other terminals at O’Hare, Terminal 5 definitely feels more updated and passenger-friendly.

Breeze Airways passengers benefit from the newly added dining and shopping options. From local Chicago eateries to well-known franchises, there’s a solid variety of food choices. If you’re looking to grab a quick coffee or snack before your flight, spots like Starbucks, Big Bowl, and Tortas Frontera are solid picks. Retail options are also expanding, though they are still not as robust as those in Terminals 1 or 3.

One area where Breeze passengers may feel limited is lounge access. As of now, Breeze does not offer a lounge for its guests at ORD. If you’re someone who values a quiet space to relax or work before your flight, this might be a disappointment. However, considering Breeze’s low-cost business model, this is not unexpected.

Boarding Process and Gate Experience

Breeze typically boards from gates at the far end of Terminal 5. These gates are less crowded compared to the rest of the terminal, which gives passengers a more relaxed pre-boarding experience. The staff are generally friendly and accommodating, and announcements are clear and timely. Since Breeze uses smaller aircraft like the Embraer 190 or Airbus A220, the boarding process tends to be efficient and smooth.

Overall Experience with Breeze Airways at ORD

, especially for a budget carrier. The renovated terminal adds a level of comfort and cleanliness that is above average, and the relative lack of crowding at Breeze check-in and gates is a big plus. While there are some minor inconveniences—like the distance from other terminals, lack of TSA PreCheck, and no lounge access—these are outweighed by the affordable fares and pleasant terminal environment.positive experienceFlying Breeze Airways from Chicago O’Hare’s Terminal 5 is, on the whole, a