I was impressed by the efficient and courteous staff at the Air France Warsaw Office during my visit. They helped me rebook my flight after an eleventh-hour change in plan and managed the situation with poise and professionalism. The office environment was calm and welcoming, and it was not difficult to remain relaxed even amidst the stress of travel. All my questions were addressed concisely and confidently. I really felt that I was in capable hands. This visit renewed my confidence in Air France as a customer-centric airline.