The customer service at Southwest Airlines Tokyo Office location is good. The personnel is helpful and kind. They provide clear information and prompt answers to inquiries. The workplace is tidy and orderly. With their assistance, booking and modifying flights is simple. However, the office only assists with general inquiries because Southwest Airlines does not offer direct flights to Tokyo. They are quite trustworthy if you need help with bookings or policies. All things considered, it's a decent location for customer service in Tokyo.