To get assistance with my special assistance request, I went to the JetBlue Airlines Vancouver Office. I wasn't sure how to set up wheelchair service for my mom. The employee was really kind and gave a thorough explanation. They offered me directions to the airport and added the request to my reservation. The office was uncrowded and had a calm atmosphere. I'm happy I visited in person rather than over the phone. It provided me peace of mind and made things easier. We appreciate how easy and stress-free this was thanks to the JetBlue crew. I strongly advise going there for assistance.