Hello! Our initial interaction with the Delta Airlines Vancouver Office was when my parents had to reschedule their flight because of a family crisis. We were quite nervous, anticipating a long and tedious process. But from the time we called, the team made everything remarkably easy. The representative was understanding, patient, and very helpful. They swiftly evaluated the situation, presented numerous flight possibilities, and facilitated the delivery of my parents to their destination in the least possible delay. Their efficiency and professionalism made a stressing scenario an manageable one. We immensely appreciated their service and superior customer service!