How To Change Name On Lufthansa Airlines please get in touch with customer service by phone or online if you want to change your name on a Lufthansa reservation. Please enclose your booking reference and any required paperwork, such as a marriage license or official name change documents. Note that depending on the kind of ticket, name changes could be costly. Verify that your reservation accurately reflects the amended information when the adjustment has been completed. If possible, try to make these adjustments well in advance of your travel to minimize any problems at the airport.