Avelo Airlines Cancellation Policy

Avelo Airlines, a relatively new airline in the United States, had certain cancellation policies in place. However, it's important to note that airline policies can change over time, so it's crucial to check their official website or contact their customer service for the most up-to-date information regarding their cancellation policy. Below are some general guidelines that were applicable at that time:

1. 24-Hour Cancellation Policy: Avelo Airlines typically offered a 24-hour cancellation policy. This policy allowed passengers to cancel their reservations within 24 hours of booking, as long as the booking was made at least seven days before the scheduled departure. Passengers who qualified for this policy were entitled to a full refund, and there were no cancellation fees. This was in line with the U.S. Department of Transportation's regulation regarding 24-hour cancellation rights.

2. Non-Refundable Fares: For non-refundable fares, which were generally the cheapest ticket options, cancellations outside of the 24-hour window would typically result in a forfeiture of the ticket's value. Passengers would receive a credit for the remaining value of the ticket, minus any applicable change or cancellation fees. These credits could usually be used towards future Avelo Airlines flights.

3. Refundable Fares: Avelo Airlines also offered refundable fares, which were more flexible but typically cost more than non-refundable options. Passengers who purchased refundable tickets were entitled to a full refund, even if they canceled beyond the 24-hour window. However, it was still advisable to check the specific terms and conditions associated with the refundable fare purchased.

4. Changing Flights: In addition to cancellations, Avelo Airlines allowed passengers to make changes to their reservations, such as modifying travel dates or destinations. Changes to non-refundable tickets typically incurred fees, and any difference in fare price would be applicable. Passengers with refundable tickets had more flexibility in making changes without incurring fees.

5. Special Circumstances: In some cases, airlines like Avelo may offer exceptions to their standard cancellation policy. These exceptions might apply in situations like severe weather disruptions or unforeseen events. Passengers affected by such circumstances were encouraged to contact Avelo Airlines' customer service for assistance.

It's important to emphasize that airline policies can change, and the specifics of cancellation policies may vary based on factors such as the fare class and the date of travel. Therefore, passengers were advised to review the terms and conditions associated with their specific booking or contact Avelo Airlines directly for the most accurate and up-to-date information regarding their cancellation policy. Additionally, passengers were encouraged to consider purchasing travel insurance for added protection in case of unexpected changes to their travel plans.