I had never flown with my cat, Luna, before. I recently went to the Aeroflot Airlines Geneva Office to prepare everything and ask questions. The employees there were incredible. They explained all the regulations, what I needed to pack, and how to ensure Luna's comfort and safety throughout the journey. The visit made me feel much better. They inquired about Luna by name and were so sweet. That kind of individualized attention is uncommon. I really thank them for their assistance . I highly recommend the Aeroflot Airlines Geneva Office to anyone who wants a safe and comfortable journey and suggest this office to other pet owners.