The United Airlines Edinburgh Office made it easier to travel with a family member who needs special help, even if it can be difficult. My elderly mother's wheelchair support and priority boarding were arranged by the most accommodating staff. Important information about the airport's accessible services was also supplied. Talking to someone face-to-face who actually cared about helping our trip go smoothly was comforting. I value United Airlines' efforts to provide special needs accommodations for its guests. Travelers who need additional assistance can benefit greatly from their Edinburgh office.