Hi, I organized travel for my elderly parents and went to the Etihad Airways New York Office to confirm they'd get the support they needed. The staff was extremely helpful, providing extensive information on wheelchair support, airport assistance, and meal options. They even entered my parents' specific medical requirements into the booking system. With their help, my parents' flight went smoothly. I really like the special attention they give to older travelers. If you have similar requirements, this office is where you should come for assistance.