Hi, My mother had a great experience at the British Airways Singapore Office. She came in to ask about changing her ticket, and the staff was polite and professional. They explained the process in great detail, listing all of the options that were accessible as well as the related expenses. Her visit was stress-free and seamless because of how well-run and intuitive the office was. She valued their professionalism as well as the promptness with which her questions were answered. Because of the staff's care and eagerness to help, the entire procedure went smoothly. Overall, her trip with British Airways was easy and enjoyable.