Westwood Post Acute is a skilled nursing facility that has its facilities in San Jose, California and offers services to elderly and medically vulnerable patients. It has 258 certified beds and 242.4 residents per day on average and provides necessary care through both Medicare and Medicaid programs. However, as it is with any nursing home, it is very important to consider the quality of care and the services that are provided in a given home when placing a relative.

Westwood Post Acute Company Profile

Westwood Post Acute was initially certified to participate in the Medicare and Medicaid programs in 1978 and is currently managed by Glacier Bay Holdings LLC doing business under the LINKS Healthcare Group. The facility is not a CCRC and it is not in a hospital either. Westwood Post Acute wants to offer all the necessary services such as skilled nursing care, rehabilitation, and long-term care to those patients who need help with everyday tasks.

Quality of Care and Ratings

The rating of the care provided at Westwood Post Acute is determined by health inspection results, staffing, and quality. The overall rating of this facility is an average of 3.0. This rating is based on several parameters including health inspection, staffing, and conditions under which the residents live.

Health Inspection Rating: 

Concerning the health inspections, Westwood Post Acute has been rated as Much Below Average, thus pointing at some shortcomings in the compliance with certain health and safety requirements. The last review took place in November 2023, and it revealed 39 health concerns that are associated with quality of life, care, and resident rights. However, some of these shortcomings were observed, but it is equally important to note that the facility has made efforts to eliminate some of them, and most of the deficiencies were rectified by December 2023.

Staffing Rating: 

The staffing rating of the facility is Below Average. Staffing levels are adequate to meet minimum needs, but the nursing facility has a high turnover rate; 52.1% of the nursing staff. Nursing staff is important in order to provide attention and care to all the residents and the reported turnover rate may affect the quality of care in the long run.

Quality Measure Rating: 

However, Westwood Post Acute has a high quality measure, which is Much Above Average. This is evidenced by good scores in some of the most important domains like reducing the incidence of pressure ulcers and preserving the functional impairment of the residents in the facility. It has also proved that it is capable of delivering proper care to residents with multiple health complications.

Resident Experience and Care

Westwood Post Acute provides different services for the residents and these are; nursing care that is round the clock, physical therapy and rehabilitation services. This facility has an automatic sprinkler system in required areas and has a Resident and Family Council for handling of concerns and enhancement of living conditions.

Although the health needs of the patients and staff shortages have been a problem, Westwood Post Acute has strived to enhance care. The staff aims at showing the residents respect and dignity, with the goal of developing a care plan that will suit the resident’s needs and desires

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Final Thoughts

Selecting the right nursing home for a family member is never easy, and it is necessary to get all the information on the services, the rating, and the deficiencies. Although Westwood Post Acute has some issues regarding health inspection outcomes and staffing, its quality measure rating indicates that it aims at providing quality care in important aspects. These are factors that families need to consider when choosing Westwood Post Acute and should consider paying the facility a visit to determine if it is right for their loved one.